You are a Dynamics 365 for Customer Service administrator for Contoso, Ltd. A user named Elizabeth Rice signs in to Dynamics 365 by using the following sign in name: Elisabeth.Rice@contoso.com. After marriage, Elisabeth changes her legal name to Elisabeth Mueller. You need to update the sign-in name for the user without losing any application history.
Solution: Ask the Microsoft 365 administrator to sign in to the admin portal and change the user name.
Does the solution meet the goal?
- A. Yes
- B. No
Correct Answer: A (Yes)
- If Microsoft 365 Administrator is equal than Office 365 Global Admin, the correct answer is YES but if Microsoft 365 Administrator is a user with System Administrator in Dynamics 365 or if Microsoft 365 Administrator is a Customized Administrator in Office Portal, the correct answer is NO
- Microsoft 365 Administrator – mentioned at “Change a user name and email address” article – referenced
Note: this question and recommended answer given at https://www.examtopics.com/exams/microsoft/mb-200/view/. Recommendation added during the site review and added to the initial content.