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Outlook integration

You are a Dynamics 365 for Customer Service system administrator. Your organization deploys Dynamics 365 for Outlook. The sales team reports the following synchronization issues between Dynamics 365 and Outlook:
✑ Microsoft PowerPoint presentations are missing from meeting invitations that are sent from Dynamics 365.
✑ Outlook task lists are not visible in Dynamics 365.
You need to enable system settings to help address these issues.Which two settings should you enable? Each correct answer presents part of the solution.

  • A. Exchange folder-level tracking.
  • B. Synchronize appointment attachments with Outlook or Exchange.
  • C. Synchronize tasks that assigned in Outlook.
  • D. Go Offline



Note: this question and recommended answer given at Recommendation added during the site review and added to the initial content.

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