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OneDrive for Business integraion

You are a Dynamics 365 for Customer Service system administrator. You integrate Microsoft OneDrive for Business with Dynamics 365. Some users report that they cannot access OneDrive for Business from within Dynamics 365. You need to troubleshoot the access issue. Which two actions should you perform? Each correct answer presents part of the solution.

  • A. Review Microsoft Office 365 Groups configuration.
  • B. Instruct users to confirm that they can access OneDrive for Business by using a web browser.
  • C. Review Microsoft account access configuration.
  • D. Confirm OneDrive for Business privilege settings.

BC
Make sure their Microsoft accounts are licensed and enabled for OneDrive for Business.
Confirm they can access OneDrive for Business by using a web browser.

References:

  • No reference

Note: this question and recommended answer given at https://www.examtopics.com/exams/microsoft/mb-200/view/. Recommendation added during the site review and added to the initial content.

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