Ukraine, Kyiv

Dynamics info to mail

You are a Dynamics 365 administrator for a bookstore. The sales team wants to add information about previous purchases to emails, when they correspond with customers.
You need to provide the sales team the ability to search relevant information from Dynamics when they email a customer from Outlook.
What needs to be installed in Outlook?

  • A. Dynamics 365 App for Outlook
  • B. Dynamics 365 AI for Market Insights
  • C. iframe for Dynamics 365
  • D. Dynamics 365 AI for Sales


Note: this question and recommended answer given at Recommendation added during the site review and added to the initial content.

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