You are a Dynamics 365 for Customer Service system administrator. You need to implement a Dynamics 365 portal that allows customers to perform the following tasks:
- Post product experience information to forums.
- Enter issues in an online support center.
- Enter ideas for future products.
Which type of portal should you implement?
- A. Partner
- B. Customer Self-Service
- C. Employee Self-Service
- D. Community
- E. Custom
Correct answer is D, Community Portal
- Community Portal is the correct answer. Since you can post ideas, blogs, case management in Community Porta
Note: this question and recommended answer given at https://www.examtopics.com/exams/microsoft/mb-200/view/. Recommendation added during the site review and added to the initial content.